Blog

GCC Insights & India Operations Blog

Practical thinking on building and running India operations. No jargon. No hand-waving. Just what works and what does not.

Strategy8 min

The GCC Maturity Index: Where Does Your Center Stand?

A diagnostic framework from Level 1 (Rented Core) to Level 5 (Strategic Weapon), scored across ownership, capability, domain depth, and AI readiness.

Veeral Lakhani · Mar 10, 2026
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Talent6 min

India Talent Market Report: What Changed in 2026

Salary benchmarks, hiring trends, and attrition data across six major cities. What GCC operators need to know this year.

Reliable Group · Mar 3, 2026
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Private Equity10 min

The PE Operating Partner's GCC Playbook

How to evaluate, deploy, and scale India operations across your portfolio. A repeatable process that creates real value.

Veeral Lakhani · Feb 24, 2026
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GCC Models7 min

BOT vs COPO: How to Make the Right Decision

Both models end with you owning a GCC. The question is when ownership starts and how much setup you want to handle.

Reliable Group · Feb 17, 2026
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Healthcare9 min

Building HIPAA-Compliant Operations in India

How healthcare companies structure India centers for audit readiness. BAA execution, PHI handling, and incident response.

Reliable Group · Feb 10, 2026
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Growth7 min

What Happens in Year Three of Your GCC

The transition from cost center to strategic asset. How institutional knowledge and process improvement change the economics.

Veeral Lakhani · Feb 3, 2026
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A weekly email with practical insights on building and running India operations. Strategy, talent, compliance, and cost benchmarks. No fluff.