GCC Maturity Index
Score your India operations from Level 1 (Rented Core) to Level 5 (Strategic Weapon). 70% of companies that think they have a GCC are operating at Level 1 or 2.
Traditional outsourcing. The vendor owns everything: the team, the processes, the knowledge. You rent capacity.
You own the entity, but the vendor owns the operational capability. The knowledge walks out at every vendor rotation. This is where most companies get stuck.
You own the entity and have started building internal management capability. Processes are documented. Knowledge transfer is underway.
The India center generates value beyond cost savings. Institutional knowledge compounds. AI workflows train on your data. The center improves itself.
The India center is a competitive advantage and a balance-sheet asset. At exit, the acquirer pays a premium for the owned operating capability.
This framework comes from Chapter 2 of Control Compounds by Veeral Lakhani.
Where Does Your GCC Stand?
Book a call. We will walk through the GCC Maturity Index and score your India operations. No commitment required.