Company-Owned, Partner-Operated (COPO) GCC Model
You want to own the entity. The hard part is the 200 operational tasks that have to run underneath it — payroll, PF/ESI filings, compliance, facilities — while your team focuses on actual work. That is what we do. Your name on the entity. Our machinery underneath. Your team never knows we exist.
The COPO Process
You own the entity and the employees from the start. We manage the operational infrastructure underneath.
Entity Registration
We help you incorporate your Indian subsidiary through the Ministry of Corporate Affairs. You own the entity from the start, with your name on the registration.
Infrastructure Setup
While the entity is being registered, we set up the office, IT infrastructure, and all operational systems in the city you choose. Move-in ready by the time registration completes.
Talent Recruitment
Reliable recruits your team, but every offer letter goes out under your entity. Employees join your organization directly. No secondment, no transfer needed later.
Operational Management
Under a services agreement, Reliable manages HR, payroll, compliance, facilities, and admin. Your US leadership directs the work. We handle the operational machinery.
No Forced Timeline
You decide when Reliable steps back. There is no contractual handoff deadline. Over time, you build internal operational capability and take over specific functions at your own pace. The goal is your capability growth, not our exit.
Entity Registration
We help you incorporate your Indian subsidiary through the Ministry of Corporate Affairs. You own the entity from the start, with your name on the registration.
Infrastructure Setup
While the entity is being registered, we set up the office, IT infrastructure, and all operational systems in the city you choose. Move-in ready by the time registration completes.
Talent Recruitment
Reliable recruits your team, but every offer letter goes out under your entity. Employees join your organization directly. No secondment, no transfer needed later.
Operational Management
Under a services agreement, Reliable manages HR, payroll, compliance, facilities, and admin. Your US leadership directs the work. We handle the operational machinery.
No Forced Timeline
You decide when Reliable steps back. There is no contractual handoff deadline. Over time, you build internal operational capability and take over specific functions at your own pace. The goal is your capability growth, not our exit.
Why COPO Works
We Are Invisible to the Team
No Reliable logo on the offer letter. No secondment confusion. No dual-employer risk. Your employees identify with your company, not ours. Your culture, your values, your career paths.
Day-One Ownership
The Indian entity is registered in your name. Employees are hired under your company. There is no transfer event because you own everything from the start.
IP Protection Built In
Because employees work directly for your subsidiary, intellectual property belongs to your organization from the first line of code. Because we are never the employer of record, there is no IP ambiguity at the point of transfer — or ever.
Full Compliance Management
Indian labor law, tax filings, PF/ESI administration, and statutory compliance are handled monthly by our team, reported to yours.
No Forced Timeline
You decide when Reliable steps back. There is no contractual handoff deadline. Over time, you build internal operational capability and take over specific functions at your own pace. The goal is your capability growth, not our exit.
COPO in Practice
A US healthcare firm built a COPO center for revenue cycle management. HIPAA-ready operations from day one. The entity was theirs, the employees were theirs, and the compliance infrastructure ran underneath without their US team ever managing it. Result: 40% cost reduction, 50,000+ claims processed monthly, and zero audit findings in the first external review.
See more case studiesCOPO Is Best For
Companies with strict IP ownership or governance requirements
Organizations whose board requires entity ownership from day one
Companies in regulated industries where the legal structure matters
Businesses that want full brand control over their India team
Organizations that have India experience but need operational support
Companies in healthcare, pharma, or financial services where regulatory audits require documented employer-of-record clarity
Organizations where a future M&A event or PE exit requires a clean India entity with no vendor entanglement
Companies that have previously used staffing or BPO and are building a clean separation
Why This Year Matters
Every month your India operations run through a vendor, two things are happening. The vendor is accumulating institutional knowledge about your business — claims patterns, coding decisions, workflow logic — that lives in their systems, not yours. And your employees are building loyalty to a brand that is not yours.
COPO ends both of those dynamics on day one. Your people, your knowledge, your data governance. From the first hire.
Want Full Ownership from Day One?
Book a call to discuss entity registration timelines, operational scope, and how COPO works for your governance requirements.